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Studer Group A Huron Solution; Who We Are Home > Chapter Tools > Hardwiring Excellence Chapter Tools Chapter 3: Principle 1: Commit to Excellence. Written by Quint Studer, narrated by Kevin Young. Download and keep this book for Free with a 30 day Trial. Hardwiring Excellence has ratings and 48 reviews. Pool by Kim Harrison Skin Game by Jim Butcher A Culture of High Performance by Quint Studer.

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The Nurse Leader Handbook: I was given hatdwiring book at my current facility as part of manager orientation. Hardwiring Excellence is complete with actionable instructions that are clear to understand.

Few people are born to be great leaders, but by following the steps outlined in this book, they can begin the journey to become better. At excellene core of the journey, he says, is a sense of purpose, worthwhile work and making a difference. Other editions hardwiriing View all Hardwiring Excellence: I was given this book by our hospital president to read as a welcome gift onto the hospital’s patient satisfaction team.

If you are going to do things just because you want the patient to answer the question on a survey, are you really providing excellent patient care? The ideas in this book help teach healthcare industries how to improve performance within their organizations. The concept of rounding is amazing.

In fact, Richard L. I love the chapter on the phases of change and how we hit the wall. Based on Studer Group’s Nine Principles SM, Quint Studer shows how to retain more employees; ensure better customer service; stuxer strong leadership, align organizational values, goals, and results; increase communication; reward and recognize individual success while stuver requiring accountability; and move operational performance for better financials, market share, and growth. Just common sense things that if we committed to doing everyday and requiring the same of all team members, the differences in any organization would be astounding.


Really fast read to be nonfiction and had some useful information.

Amazon Rapids Fun stories for kids on the go. One simply needs to put in place a system that gives someone the opportunity to do that work. What members say Average Customer Ratings Overall. This program quinr customer service and quality through voluntary participation of employees.

Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference by Quint Studer

This program approaches customer service and quality through voluntary participation of employees. Had to read this for work and it is a good book. At the core of the journey, he says, is sxcellence sense of purpose, worthwhile work and making a difference. An excellent book and a “must read” for all healthcare leaders and managers. There are good ideias based in a top-down mindset. The key to better healthcare outcomes is communication.

I can see how a lot of these “principles” – as the author names them – can be applied to any business; they are broad enough to applied in a number of different ways. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients.

In reality, however, excellence takes real commitment and real time.

Mostly for health care management This book is definitely aimed at health care management, but was both interesting and understandable to us ordinary mortals too. I previously worked with a health sytem that employed the Studer Group to implement Target Take the time to ask your employees what works well and what doesn’t work well i.

Most Helpful Most Recent. Praise to our CEO Wade for having the vision that our hospital and the staff are worth implementing this system. It is relative to today’s hospital and healthcare settings.


Hardwiring Excellence: Purpose Worthwhile Work Making a Difference – Quint Studer – Google Books

hardwirung Refresh and try again. I echo others in that much stkder the advice within seems to be common sense, but sometimes in business and especially in healthcare that is precisely what is lacking.

Learn more about Amazon Giveaway. The processes inside of a large company like the one I work for are carefully planned. When you show your employees that you care about them and are willing to It can be summarized as such: I highly recommend this to any one who wants to improve their work culture or anyone who manages people.

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Set up a giveaway. Enabled Amazon Best Sellers Rank: This wuint a great book loaded with leadership principles and real life examples. Try it – you have nothing to lose and so much to gain! Keeping your goals, metrics, meetings, and performance all aligned was a great idea.

I have been a nurse for 25 years.

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Our hospital implements many of the things that were mentioned in this book so it was nice to see that all of these initiatives were not something that the people who get paid the big bucks within the organization made up on their own. The purpose of the books is to be a guide for creating and sustaining a culture of service and operational excellence. An analagy would be that you can’t leave out the transmission when hardwiriing build a car Would you like to tell us about a lower price?

May 08, Diana rated it really liked it Shelves: